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For freight forwarders ‒ Intralogistics ‒ Captive fleets ‒ Transport providers

German & English for Logistics, Transport & Fleet. Tailored to your business.

The Langenscheidt Language Coach brings international drivers and warehouse professionals to the level of German that the workday demands — with AI-powered, hands-on language training. Proven Langenscheidt didactics. Transparent progress. Built for shift work.

Truck driver in low light, leaning against his truck and checking his smartphone.

Drivers hired. Now what?

International drivers and warehouse staff bring practical experience and a strong work ethic — but daily work in Germany demands more than basic language skills. Tour briefings, loading, radio contact, customer deliveries, customs and police checks: every linguistic friction costs time, nerves — and, in the worst case, safety.

Traditional in-person courses are hard to combine with long-distance haulage and shift work. Generic language apps don't know the vocabulary of freight forwarding and warehousing. And without reliable progress data, preparing for B1/B2 certifications and BKrFQG modules becomes a leap in the dark.

Three round flags: United Kingdom, Germany, Spain.

Available learning languages: German, English, and Spanish. Available source languages: more than 10 different languages.

Language training built for the logistics workday.

Three pillars that make the difference between "app German" and "confident on the job".

Training in real situations

Learners practice tour briefings, dealings with authorities, customer deliveries, and the BKrFQG exam — in live dialogue with our AI trainer Elva or in structured exercises.

Available 24/7, even on long-haul routes

No class schedule, no commute. Unlimited practice, automatic feedback — exactly when the shift or rest break allows. Lessons run on a smartphone, mobile data is enough, and progress is automatically caught up when reception fluctuates.

Transparent up to management

HR, fleet management, and dispatch see progress per person, per tour type, and per level. Reports exportable as CSV — for internal evaluation, BKrFQG records, or funding bodies.

The Language Coach in practice.

Three typical situations from logistics daily life — and how the training prepares for them.

Two truck drivers discussing logistics data on a tablet in front of transport trucks at sunset.
USE CASE 1 — Tour briefing

The briefing takes three minutes. Every word has to be right.

A driver from Wrocław practices the structured tour briefing with Elva, the Language Coach's digital assistant: cargo, time window, unloading point, customer contact, special instructions. The system corrects pronunciation, adds the right technical vocabulary (load carriers, securing equipment, time windows), and keeps the progress on record. After three weeks, the depot briefing runs exactly the way dispatch expects.

Elva: "Start with the cargo."
Learner: "Four pallets of general cargo, 2.3 tonnes, secured with two straps and anti-slip mats. Unloading at Darmstadt, time window 9:00 to 10:00."
Elva: ✓ Clear. One addition: name the customer contact so dispatch doesn't have to ask.
A police officer in conversation with a man handing over papers in front of a truck.
USE CASE 2 — Authorities & inspections

At the rest stop, it's not coffee waiting — it's the police.

Police checks, weighing, customs clearance — linguistically demanding situations that happen in seconds of stress. The Language Coach trains typical role-plays: handing over papers, explaining cargo, presenting the tachograph, discussing fines. The driver gains confidence, the company faces less risk of escalation.

Officer: "Please show me your waybill."
Learner: "Of course. Here is the waybill. Cargo: 12 pallets of consumer goods. Origin Mannheim, destination Hamburg, recipient as listed at the bottom left."
A young woman writing in a notebook and holding a tablet, with a cup of coffee on a wooden table.
USE CASE 3 — Exams

Six weeks until the next module exam.

The Language Coach creates an individual learning path along the CEFR levels A1–B2, focused on the language components of the BKrFQG modules 1 and 5. Reading, listening, speaking, grammar — every skill is trained, progress is measured and made visible for HR and fleet management.

Skill tracking: Reading B2 ✓ · Listening B2 ✓ · Speaking B1+ (6 weeks to module) · Grammar B1 · Logistics vocabulary 81 %

One product, three perspectives.

The Langenscheidt Language Coach covers every role that works together in logistics — from the C-suite to the cab and the warehouse aisle.

Role 1
For Management, HR & Fleet
Fleet & license management Roles & permissions Tags per site / tour type Monitoring CSV export for controlling

Your benefit: Transparency over the fleet's language level, clean documentation for audits and funding bodies, predictable rollouts across multiple sites.

Role 2
For Dispatch & Shift Leadership
Course templates Logistics & Transport Tour & shift scenarios Aggregated team view Progress tracking

Your benefit: Fewer queries during operations, targeted assignment of tours and shifts by language level, less friction at the loading dock.

Role 3
For drivers & warehouse staff
Mobile use on long-distance routes AI-based live dialogue Direct feedback Motivation elements Train BKrFQG modules or other exam situations

Your benefit: Confident in tour briefings, with authorities, and during the BKrFQG exam — training at your own pace, in the cab, on the bus, or during breaks.

How the pilot works — in three steps.

From the first conversation to the joint review: predictable, transparent, no risk.

Smiling woman with grey hair sitting in front of a laptop, with boxes and a map in the background.
01

Get to know us

30-minute demo with an expert from our team. We show the system live with tour briefings, authority dialogues, and BKrFQG scenarios.

Time required · 30 min
Three colleagues looking together at a tablet and smiling.
02

Set up the pilot

Course template for your business, access for 15–40 drivers and warehouse staff, dispatch or HR set up as admin.

Time required · 1 day
Two business people in a modern office working on a laptop.
03

Evaluate results

After 6–8 weeks, a joint review: progress, usage, feedback from the cab and the warehouse. Decision on rollout to further sites.

Time required · 6–8 weeks

Security you can rely on.

Data protection, compliance, and transparency — as freight forwarding, warehousing, and fleet management need them.

Long, empty warehouse with conveyor belts, pillars, tall windows, and sunlight on the concrete floor.
Data protection

GDPR-compliant: dedicated identity and consent management, storage in a secure database. Learning and language-level data stay with you.

AI transparency

AI processing on secure servers — no model training with your data. We disclose the use of language models at any time.

High standards

ISO-aligned processing, maintenance, and care for all systems.

Made in Europe

Developed in Europe, built on more than 100 years of Langenscheidt quality.

Frequently asked questions

The five questions fleet managers, HR, and dispatch ask us most often.

Does it work reliably in daily use — is a smartphone with mobile data enough, even with patchy reception?
The Language Coach needs an internet connection for the AI dialogues — mobile data is enough, no Wi-Fi requirement, no additional hardware. The app is optimised for unstable networks: lessons load in small chunks, short interruptions are buffered, and progress is automatically caught up once the connection returns. For real dead zones (deep cellars, inside large halls), plan breaks at locations with reception — in practice this is not a bottleneck during breaks, loading and unloading, or in the cab at rest stops.
Can we prepare for exam situations with this?
Yes. The Language Coach specifically trains the language components of the BKrFQG, such as Module 1 (technology, driving behaviour) and Module 5 (customer orientation, service behaviour): technical vocabulary, exam dialogues, listening comprehension at realistic speed. Additionally: dialogues for authority checks, load securing, and ADR scenarios.
Can we integrate our own materials — e.g. service instructions or warehouse SOPs?
Yes. Tour briefings, load-securing instructions, hazardous-goods leaflets, or intralogistics SOPs can be integrated via upload. The AI uses them as context for dialogues, tasks, and vocabulary training.
How is progress made visible — and can multiple sites be separated?
Role-based dashboard with tags per site or tour type, CSV export for controlling. Dispatch and shift leadership see the aggregated team view, HR keeps an eye on licenses and rollouts, and the drivers themselves track their own learning path.
What does it cost?
Pricing depends on the license model and fleet size. In the demo, we put together a proposal for your business and check whether funding programmes apply (Federal Employment Agency, Qualifizierungschancengesetz, state programmes).

Schedule a demo — and see how the Language Coach fits your logistics.

In a 30-minute call, we show the system live with tour briefings, authority dialogues, and exam scenarios, answer your questions about data protection, the pilot phase, and the license model — and propose a pilot if it fits.