Languages for public transport. German with the team, English with the passengers.
The Langenscheidt Language Coach trains drivers, station services and onboard staff with AI-powered language training for real-world transit operations – from fare information on the platform and safety announcements during delays to the BKrFQG module exam.
Proven Langenscheidt methodology. Mobile and shift-compatible. Transparent all the way up to executive management.
You've hired the drivers. Now what?
International drivers, train operators and station service staff bring professional qualifications and resilience – but the vocabulary of transit operations is specific. Explaining the fare system in English, making safety announcements during disruptions, handling complaints at the barrier, BKrFQG module exams, tachograph checks during roadside inspections: every communication breakdown costs service quality, potentially safety – and in any case KPIs that matter in tenders.
Traditional language courses don't fit shift work and rotating schedules, and generic language apps know neither “missed connection” nor the delay announcement. And international passengers – tourists, business travellers, tour groups – expect reliable English in service. We train both directions in a single product.
Language skills that connect cab, platform and passenger.
Three pillars make the difference between “textbook German” (or “textbook English”) and “confident during the shift”.
Training in real-world bus and rail situations
Learners practise fare information on the platform, connection explanations in English, safety announcements during delays, BKrFQG language requirements and complaint handling at the barrier – in live dialogue with our AI trainer Elva or through structured tasks. In German and English.
Mobile and shift-compatible
No scheduled classes, no commute. Learning happens on a smartphone – before a shift, during a turnaround or on a day off. Mobile data is enough, no Wi-Fi required. When connectivity drops in tunnels, depots or workshops, progress syncs automatically. On the web or as an iOS or Android app.
Transparent all the way to senior management
HR, operations and station management see progress per person, location and line group. Reports export as CSV – for procurement documentation, board reports, or your internal evaluation. Multi-region ready with tags per transit authority, line and shift.
One product, three perspectives.
The Langenscheidt Language Coach covers every role that works together in transit operations – from senior management to the cab, from the platform to the long-distance coach destination.
For senior management, transit directors & HR
- Multi-region management
- Roles & permissions
- Tags per transit authority / line / shift
- Monitoring
- CSV export for controlling
For operations, maintenance and station management
- Transit course templates
- Shift & safety scenarios
- Aggregated team view
- Progress tracking
For drivers, train operators, station and on-board staff
- Mobile for shift and rotating schedules
- AI-based live dialogue
- Instant feedback
- German and English in one product
- BKrFQG module training
How the pilot works – in three steps.
From the first conversation to the joint review: planned, transparent, risk-free.
Introduction
A 30-minute demo with one of our experts. We show the system live with transit scenarios – fare information, safety announcements and BKrFQG modules, in German and English.
Set up the pilot
A course template for your operation, access for 30–80 staff, HR or operations management as admin. Tags for line group and location are set before launch, so reporting is usable for tenders from day one.
Review the results
After 6–8 weeks, a joint review: progress, usage, feedback from operations and station service. Then you decide on the rollout to further transit authorities, lines or subsidiaries.
Security you can rely on.
Data protection, compliance and transparency – meeting the standards of transit operations and procurement law.
Data protection
GDPR-compliant: dedicated identity and consent management, data stored in a secured database.
AI transparency
AI processing on secure servers – your data is never used for model training.
High standards
ISO-aligned processing, maintenance and upkeep of all systems.
Made in Europe
Developed in Europe, built on more than 0 years of Langenscheidt quality.
Frequently asked questions
The five questions we hear most often from senior management, HR and operations management.
Book a demo – and see how the Language Coach fits your transit operation.
In a 30-minute call we show the system live with scenarios from urban, regional and long-distance bus services – in German and English. We answer your questions on data protection, the pilot phase and licensing, and propose a pilot if it's a good fit.